Privacy Policy

Scope

This policy explains Curaterra LLC's general website and business privacy practices. Information that may be consumer health data is addressed more specifically in the Consumer Health Data Privacy Notice, which controls where its terms are more specific.

Information Curaterra may collect

Curaterra may collect contact details, broad journey interests and timing, communications, consent records, and ordinary technical information used to operate and secure the website. Public inquiry forms are designed for general journey information—not clinical records, radiographs, diagnoses, medication lists, or detailed medical histories.

How information is used

Curaterra uses information to respond to inquiries, understand nonclinical journey context, operate and secure its website and forms, maintain consent and business records, and provide agreed journey-management services. Curaterra does not use public inquiry consent as permission for unrelated marketing.

Dental-provider information

Dental providers collect and control clinical information through their designated channels. Submitting a Curaterra inquiry does not automatically authorize disclosure to a dental provider. If a later provider-specific sharing step is appropriate, Curaterra will use a separate, appropriately specific authorization or consent process.

Service providers and analytics

Website-hosting, form-processing, email, security, communications, and analytics providers may process limited information on Curaterra's behalf. Google Ads receives a generic successful-inquiry conversion signal; Curaterra does not intentionally send form values, inquiry content, journey stage, consent selections, or consumer health data in analytics events, URLs, or conversion labels.

Optional journey research

Research addendum effective November 5, 2026 · Version JOURNEY-RESEARCH-20261105-v1. The budget and experience explorer works without research consent. Only after a separate, unchecked opt-in may Curaterra collect coded budget and priority selections, feature exposures, interactions, price reveals, and continuation toward an inquiry or WhatsApp, and generic successful-inquiry counts without inquiry contents for aggregate customer-discovery reporting.

Research uses a random tab-session code in browser session storage, expiring after 30 minutes of inactivity, and a broad current-visit traffic category. Research records do not include names, contact details, inquiry content, clinical information, free text, raw advertising click identifiers, campaign parameters, or referrer URLs, and are not joined to inquiry records. Netlify processes research submissions and may receive IP addresses and technical request metadata. This research is pseudonymous, not anonymous.

Research answers and codes are not sent to Google Ads or Google Analytics, used as advertising conversions, or used for advertising or healthcare remarketing audiences. Uncheck the research choice to stop future collection. For access or deletion, email hello@curaterra.io with the research code displayed in the explorer; save that code for later requests. Unchecking does not automatically delete earlier submissions. Curaterra's policy is to delete raw research submissions, research codes and associated metadata available in its form records, plus raw exports and review files under its control, within 30 days of submission; aggregate counts and percentages without research codes may be retained. Netlify may retain separate infrastructure or security records and backups under its applicable terms; deleting a form submission does not establish immediate erasure of those separate records. See the Consumer Health Data Privacy Notice research addendum for the specific purpose, processors, and rights that apply.

Choices and requests

You may ask about access, correction, deletion, or withdrawal of consent by emailing hello@curaterra.io. Withdrawal applies prospectively and may not require deletion where information must be retained for legal, security, or recordkeeping purposes. The Consumer Health Data Privacy Notice explains additional rights that may apply.

Security, retention, and updates

Curaterra uses reasonable administrative and technical safeguards and limits information to what is reasonably necessary for the relevant journey or business purpose. Detailed retention schedules and operational privacy workflows remain implementation items subject to counsel review. This policy may be updated; the effective date and version will change when it is.